Wrenva / Missed calls
For owners who can't always pick up
When nobody picks up, where does the customer go?
You're with a patient, on a job, or in the middle of service. The phone rings out. Scan your site and see whether that customer had any other way in, or just called the next name on the list.
Prefer a person? Request a free 15-minute Revenue Leak Audit
That's only your website. The full audit also checks your phones, your Google listing, and the competitors customers call next.
Request my full auditWhat the scan checks when the phone rings out
Every result shows what we saw on your pages.
- A way in after hours Win the customer
- Online booking or ordering Win the customer
- A form to leave a request Win the customer
- Tap-to-call phone number Win the customer
- Hours on the site Be seen
How your phones are answered is part of the free audit, not the scan.
01What to check
Five places a missed call turns into a lost customer
Pull up your site on your phone after closing, the way a customer would. The scan looks for each of these too.
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Win the customer
Nothing on the website captures after-hours demand
With no booking, ordering, chat, or form on the site, a customer at 9:42 PM can only call. If nobody picks up, they move on.
Check it yourself. Call your own number after closing. Then look at your site on your phone: is there any way to book, order, or leave details?
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Win the customer
No online booking on the website
If booking only happens by phone, anyone who decides after close has to remember to call tomorrow, and many don't.
Check it yourself. From your homepage, try to book a time without calling. Count the taps.
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Win the customer
No way to leave a request on the website
With no contact form, quote request, or intake on the site, every inquiry from it depends on someone answering the phone.
Check it yourself. Look for a form on your site. Fill it in yourself and see how long it takes for anyone to see it.
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Win the customer
Phone number is not tappable on mobile
On a phone, a plain-text number forces the customer to copy it. A tap-to-call link is one tap. The friction is invisible and constant.
Check it yourself. On your phone, tap the number in your header. If it doesn't start a call, it's plain text.
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Be seen
Hours aren't on the website
A customer who can't tell whether you're open guesses, and often guesses the competitor who shows their hours.
Check it yourself. Find your hours on your site in under five seconds. Then check they match your Google listing.
02What fixes it
More than one way to catch the customer
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On the website
Let them act without calling
Online booking, ordering, or a short request form. The customer who decides at night leaves details instead of leaving.
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On the phone
Answer when you can't
An answering service, an AI receptionist, or a text back to every missed call. Which one fits depends on what callers usually want.
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After the first contact
Follow up before they shop around
An automatic reply that confirms the request and says when they'll hear back. Then someone who actually calls back.
03Questions
What owners ask about missed calls
Do I need an AI receptionist?
Not necessarily. Sometimes a booking link or a request form on the site catches most of what the phone misses. An answering service or AI receptionist is one option among several. The audit points to the one worth doing first.
Can the scan tell how many calls I miss?
No. The scan reads your public website. It can see whether a customer has a way in besides the phone, but not your call logs. The audit asks about your phones directly.
We're a dental or medical practice. Does this change?
Yes. Anything that touches patient information, such as phone answering, intake, booking, or reminders, is offered only on vendors that sign a HIPAA business associate agreement.
What happens after I request the audit?
We review your business first. If something is worth a call, you'll hear from us by email to schedule 15 minutes. No pitch deck, no obligation.
04Free 15-minute audit
Want the whole picture, not just the website?
The scan only reads your site. The Revenue Leak Audit adds your phones, your Google listing, reviews, and the businesses customers call after you. We look first, and reach out only if there's something worth a call.
Request the free auditNot ready to talk? Run the free scan first
You leave with
- 1The two or three biggest places you're losing customers, in plain English.
- 2A rough range for what fixing each is worth, and what it takes.
- 3Your choice of path: we build and run it, or you take the plan.