Wrenva / Selling your business
For owners preparing to sell, retire, or hand off, and for buyers
The next owner inherits customers. Not problems.
A buyer looks at how customers find you, book you, and pay you, and whether any of it works without you in the room. Modern, documented systems protect the sale price and the customer base. Start with your website.
Prefer a person? Request a free 15-minute Revenue Leak Audit
That's only your website. The full audit also checks your Google listing, reviews, and the competitors customers compare you with.
Request my full auditWhat a buyer looks at
Some of it the free scan can see. The rest is in the audit.
- Website loads, secure, current Scan
- Booking and payments online Scan
- Email or text sign-up to build a customer list Scan
- Listings and hours that match Audit
- Reviews and owner replies Audit
- Logins and vendors written down Audit
The scan covers the website. The audit covers the rest.
01What to check
Five things a buyer will find before you mention them
Walk through the business the way a buyer's due diligence will. Each of these comes from the same list the scan and audit use.
-
Be seen
Key pages return errors
Broken pages end the visit where the customer was about to act, and in due diligence they read as neglect.
Check it yourself. Click every link in your site's menu on a phone. Note any page that doesn't load.
-
Be seen
Few owner replies to reviews
89% of consumers expect owners to respond to reviews, and 42% say they're unlikely to use a business that never replies.
Check it yourself. Count how many of your last ten reviews have a reply. Then write down who has the login to answer them.
-
Win the customer
No online booking on the website
A booking system with its own records transfers with the business. A phone number and a good memory don't.
Check it yourself. If you took two weeks off, could customers still book? If booking lives in your head or your cell phone, it leaves with you.
-
Win the customer
No online payment on the website
Payments that run through one person's accounts are hard to hand over and hard for a buyer to verify.
Check it yourself. List every way customers pay you, and who can see the money come in.
-
Stay relevant
No email or text sign-up on the website
Without a sign-up, there's no owned channel to bring customers back, and a thinner customer list for the next owner.
Check it yourself. How many customers could the business contact tomorrow? Is that list in a system or in your phone?
02The handoff
A buyer inherits your rating too
68%of consumers will only use a business rated four stars or higher.
97%of consumers read online reviews before choosing a business.
Source: BrightLocal Local Consumer Review Survey 2026
Your listing, rating, and reviews pass to the next owner with the business. So do the customers who chose you because of them.
What the next owner should inherit
Documented operationsLogins, vendors, and how things run, written down and in the business's name.
Online presenceA website and listings that are current and controlled by the business.
Payment systemsMoney that comes in through accounts a new owner can take over.
ReviewsA rating and a reply history that carry over with the listing.
Customer databaseA list the business owns, not one person's contacts.
Recurring revenueMemberships, gift cards, and repeat visits that show up in the records.
03How it works
Scan, audit, fix. In that order.
-
Step 1 · Free, about 30 seconds
Scan your website
Pick your business type. We check what a customer, and later a buyer, meets first. Each result shows the evidence.
-
Step 2 · Free, 15 minutes
Get the full audit
We add your listings, reviews, phones, and how customers book and pay. If there's something worth fixing before a sale, we email you to set up 15 minutes.
-
Step 3 · Your choice
We fix it, or you do
We install, document, and run the missing pieces in the business's name, so they hand over cleanly. Or take the written plan to your own team.
04Questions
What owners and buyers ask
When should I start if I plan to sell in a few years?
Before you talk to buyers. Fixes take time to show up in reviews, bookings, and records, and a buyer looks at the history, not just this month.
I'm buying a business. Can you look at it before I close?
Run the free scan on its website, then request the audit and say you're the buyer. We look at what's public: the website, listings, reviews, and the booking and payment setup.
We're handing the business to family. Does this still apply?
Yes. The next generation inherits the same logins, listings, and customer list. Putting them in the business's name, written down, makes the handoff simpler.
Do you broker or value businesses?
No. We don't sell or value businesses. We fix and document the systems customers touch, so the business holds up when it changes hands.
What happens after I request the audit?
We review the business first. If something is worth a call, you'll hear from us by email to schedule 15 minutes. No pitch deck, no obligation.
05Free 15-minute audit
Find out what the next owner would inherit
The scan only reads the website. The Revenue Leak Audit adds listings, reviews, phones, booking, and payments: the parts a buyer will check. We look first, and reach out only if there's something worth a call.
Request the free auditNot ready to talk? Run the free scan first
You leave with
- 1The two or three biggest places you're losing customers, in plain English.
- 2A rough range for what fixing each is worth, and what it takes.
- 3Your choice of path: we build and run it, or you take the plan.